Can I put Malcolm! Widget code into another site via Google Tag Manager?
Yes you can. Here is a step by step guide.
Can you send me a (VAT) invoice?
You can download this from MyMalcolm!
What is a Workflow?
A Workflow is a web based form that your customers complete.
How do I use your Wordpress plugin?
Find information on how to use our Wordpress plugin here.
What does Malcolm! cost?
We offer four types of plan and pricing.
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
How do I pay for Malcolm?
For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.
How can I review the activities of other Team members on my Instance?
You can do this via the Team section of MyMalcolm.
Can I turn off the "Email this Answer" / send by email functionality?
Yes, you can turn this off on a per FAQ or a global basis
How do I leave Malcolm?
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here