Does the free trial have any restrictions?

The free trial follows the quotas for the Team plan, but we do limit file uploads.

introduction overview trial
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Can you send me a (VAT) invoice?

You can download this from MyMalcolm!

payment vat
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How do I pay for Malcolm?

For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.

payment
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What is a Workflow?

A Workflow is a web based form that your customers complete.

MyMalcolm overview
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How do I write a good Frequently Asked Question (FAQ)?

Some top tips for writing a good Frequently Asked Question (FAQ) include....

content
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Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
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How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

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