What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

What is Malcolm?

Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.

How do I set up my Hosted Hub?

It's quick and easy to set up your Hosted Hub!

What is the Malcolm! widget and how do I implement it?

The Malcolm! widget is a great way to put your content in front of your users

How does Password Protection of Content (FAQs or Workflows) work?

Find a summary of how to password protect your content and/or your Hosted Hub here

What are Integrations?

Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.

MyMalcolm overview
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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