How do I sign up?
You can sign up and create a Malcolm! user account by filling in the registration form.
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
What is the Share section in MyMalcolm for / how does it work?
The Share section of MyMalcolm gives you tools to embed and share content from Malcolm! into your existing websites, applications and social spaces. If you don't have a website or you want to group all your Malcolm! content together you can use our Hosted Hub.
How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
What can I change or customise in the Brand Section?
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
Can users save Workflow progress and complete later?
Yes, this is possible!
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
How do I create routing via rules / logic flows in a Workflow?
You can create complex multi-step user journeys / forms easily via this feature.
What is an Instance?
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
Upgrade your content
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