MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
Yes, the best way to do this is via an external host like YouTube or Vimeo.
Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Read more about GDPR and how it applies to Malcolm! and your customers here.
Yes - find out how to do this here
Yes, this is now possible
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here