Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
Can I put videos in my FAQs?
Yes, the best way to do this is via an external host like YouTube or Vimeo.
What are Tags in FAQs?
Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Can I restrict some or all of my Team members from seeing and/or exporting submitted Workflow data?
Yes - find out how to do this here
What are Integrations?
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
Can I change the sender and email address in the emails Malcolm! sends my customers?
Yes, this is now possible
How is the removal of Company Personal Data handled?
Various processes and events for data deletion and purging happen once your account is closed.
Do you support a collapsable section in content?
Yes we do, find out the syntax for this here
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here