Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
Can I put videos in my FAQs?
Yes, the best way to do this is via an external host like YouTube or Vimeo.
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
Can I change the sender and email address in the emails Malcolm! sends my customers?
Yes, this is now possible
What are featured boxes and how can I use them?
Featured boxes are part of your hosted hub theme and are very flexible
What are promos and how can I use them?
Promos are part of your hosted hub theme and are very flexible
How do I change the colour of my links?
You can do this via your theme.
Can I change the fonts Malcolm! uses?
Yes, we support a number of fonts.
How can I style my embeds?
You do this via embed themes in the Brand section of MyMalcolm!
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here