How many instances can I have?

There is no limit to the number of Malcolm! instances your user account can be attached to.

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How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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How do I delete data submitted to a Workflow?

Follow the instructions here to delete some or all of the submitted data associated with a Workflow

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

How do I reset my password?

Follow our password reset process

How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

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