What are Webhooks and how do I use them to receive notifications when Workflows are completed?
Receive automatic notifications to a URL of your choice every time one of your Workflows is completed.
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
How do I use Malcolm! with my own domain or sub-domain?
You can configure this in the Settings section of MyMalcolm.
How does Password Protection of Content (FAQs or Workflows) work?
Find a summary of how to password protect your content and/or your Hosted Hub here
What is an Instance?
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
How do I embed content from Malcolm! into my own website or app?
It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.
Can I change the sender and email address in the emails Malcolm! sends my customers?
Yes, this is now possible
What is the Malcolm! widget and how do I implement it?
The Malcolm! widget is a great way to put your content in front of your users
How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How do I use Make (formerly Integromat) to connect Malcolm! to other applications or services I use?
Malcolm! now integrates with Make (formerly Integromat) - find out how to use it here!
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here