MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/
You can delete your instance or change the plan it's on anytime via MyMalcolm
Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.
Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.