How do I review the feedback on my FAQs or Workflows?

You can do this via MyMalcolm.

MyMalcolm
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How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

How do drafts, versions, publishing and approvals of FAQs work?

Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.

How can I send custom emails to my customer, team or suppliers when a Workflow is completed?

You can do by creating an email answer, using rules and our email picker. Find out more here.

email custom copy
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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