What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
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Why is my embed not showing?

Check these things!

embed MyMalcolm
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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

What are promos and how can I use them?

Promos are part of your hosted hub theme and are very flexible

design themes
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Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

overview
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How can I listen to JavaScript events posted from embeds?

Receive messages from Malcolm! embeds directly in your parent web page.

embeds widget
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What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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