Who created Malcolm?

Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.

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How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

MyMalcolm users
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How do I set the time zone of my Instance?

You can do this via the settings area of MyMalcolm

MyMalcolm time zone
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How to integrate with Mews using Workflow integrations

Allow your guests to add notes to their Mews profile using our built-in integration.

Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

overview
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Is there a limit to the number of times a Workflow can be completed?

No - there are no restrictions on the number of times a user can complete a Workflow on any of our plans.

limits plans
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What are Categories in FAQs?

Categories offer a way of organising your FAQs.

MyMalcolm overview
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