How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

MyMalcolm overview
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How do I set up my Hosted Hub?

It's quick and easy to set up your Hosted Hub!

How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

content MyMalcolm
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Can I have a different logo on FAQ / Workflow pages?

Yes, you can specify a secondary logo via your theme.

How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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Do you mark content up in Schema?

Yes, we mark up content in your hosted hub with Schema. Find our more here.

What is Malcolm?

Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.

How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
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How many free trials can I have?

Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.

trial
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Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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