Lots of things can be configured or changed in this area
Labels help you organise your FAQs or Workflows in your Library.
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
It's quick and easy to set up your Hosted Hub!
You can change the visibility of an individual FAQ within that FAQ's Configure section
Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.
Completions can be seen via MyMalcolm.
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here