How do I set up my Hosted Hub?

It's quick and easy to set up your Hosted Hub!

How do I create routing via rules / logic flows in a Workflow?

You can create complex multi-step user journeys / forms easily via this feature.

logic overview routing
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What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
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Do I need to pay VAT?

Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.

eu payment vat
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Can I change meta information and optimise Malcolm! for SEO?

Yes, there are many options to customise and optimise Malcolm! for Search Engine Optimisation (SEO) purposes

Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

data protection gdpr
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Do you support anchor links?

Yes we do, find out more here.

links
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What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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What are promos and how can I use them?

Promos are part of your hosted hub theme and are very flexible

design themes
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Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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