What is my Hosted Hub?

Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!

Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
100% found this useful

How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
100% found this useful

What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

Do you support anchor links?

Yes we do, find out more here.

links
100% found this useful

Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
100% found this useful

Can I enable reCAPTCHA on my Workflows or FAQs?

Yes, we support Google reCAPTCHA, find out more here

reCAPTCHA spam
100% found this useful

How do I use your Wordpress plugin?

Find information on how to use our Wordpress plugin here.

embed embeds wordpress
70% found this useful

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more