What are promos and how can I use them?

Promos are part of your hosted hub theme and are very flexible

design themes
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What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
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What are Integrations?

Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.

MyMalcolm overview
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Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

data protection gdpr
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What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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Can I enable reCAPTCHA on my Workflows or FAQs?

Yes, we support Google reCAPTCHA, find out more here

reCAPTCHA spam
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How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

MyMalcolm team
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What are invisible tags and how do I use them?

Invisible tags are a useful way you can influence search results

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Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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