Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
Can I put tracking (or other) tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
How do I sign up?
You can sign up and create a Malcolm! user account by filling in the registration form.
How can I use Square with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Square here
Does the free trial have any restrictions?
The free trial follows the quotas for the Team plan, but we do limit file uploads.
Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
Can users save Workflow progress and complete later?
Yes, this is possible!
How do I write a good Frequently Asked Question (FAQ)?
Some top tips for writing a good Frequently Asked Question (FAQ) include....
What is a Workflow?
A Workflow is a web based form that your customers complete.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here