Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.
Yes, you can specify a secondary logo via your theme.
Various processes and events for data deletion and purging happen once your account is closed.
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
The free trial follows the quotas for the Team plan, but we do limit file uploads.
You can configure this in the Settings section of MyMalcolm.
Yes, we mark up content in your hosted hub with Schema. Find our more here.
Yes you can!
Yes, you can edit the look and feel of these emails
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here