Can I turn off automatic email alerts?
Yes, you can!
How do I create routing via rules / logic flows in a Workflow?
You can create complex multi-step user journeys / forms easily via this feature.
Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
Can I put tracking (or other) tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
How do I export data from my Workflow?
You can do this anytime via MyMalcolm
How do I sign up?
You can sign up and create a Malcolm! user account by filling in the registration form.
How can I send custom emails to my customer, team or suppliers when a Workflow is completed?
You can do by creating an email answer, using rules and our email picker. Find out more here.
Can users save Workflow progress and complete later?
Yes, this is possible!
How do I pay for Malcolm?
For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here