What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
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Why is my embed not showing?

Check these things!

embed MyMalcolm
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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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Do you support anchor links?

Yes we do, find out more here.

links
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What are Integrations?

Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.

MyMalcolm overview
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Can I enable reCAPTCHA on my Workflows or FAQs?

Yes, we support Google reCAPTCHA, find out more here

reCAPTCHA spam
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Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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