Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
When a Workflow is completed will I be sent an email?
All team members will receive an email.
Can I remove the Malcolm! branding?
Of course!
Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
What is the Malcolm! widget and how do I implement it?
The Malcolm! widget is a great way to put your content in front of your users
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
What is an Instance?
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
Can I turn off automatic email alerts?
Yes, you can!
What is the Share section in MyMalcolm for / how does it work?
The Share section of MyMalcolm gives you tools to embed and share content from Malcolm! into your existing websites, applications and social spaces. If you don't have a website or you want to group all your Malcolm! content together you can use our Hosted Hub.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here