How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
I'd like to open the Overlay embed directly, how do I do this?
There are a few ways you can do this - more info here
What can I change or customise in the Brand Section?
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
Does the free trial have any restrictions?
The free trial follows the quotas for the Micro plan, but we do limit file uploads.
What does Malcolm! cost?
We offer four types of plan and pricing.
Understanding Malcolm! - some concepts and how to use the product
A quick overview of key Malcolm! concepts
Do you mark content up in Schema?
Yes, we mark up content in your hosted hub with Schema. Find our more here.
How do I surface my Workflow into a floating widget?
You can do this in a few simple clicks!
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here