How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

MyMalcolm team
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How do I reset my password?

Follow our password reset process

Do you support anchor links?

Yes we do, find out more here.

links
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Can I put Malcolm! Widget code into another site via Google Tag Manager?

Yes you can. Here is a step by step guide.

tags widget
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What is my Hosted Hub?

Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!

How do I pay for Malcolm?

For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.

payment
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Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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