How do I use your Wordpress plugin?

Find information on how to use our Wordpress plugin here.

Can I put Malcolm! Widget code into another site via Google Tag Manager?

Yes you can. Here is a step by step guide.

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

How do I surface my Workflow into a floating widget?

You can do this in a few simple clicks!

How can I password-protect my hub with Auth0?

What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

Can I pass secure values into Malcolm! Workflows via the URL?

Yes you can! Malcolm! now supports passing encrypted URL query values into your Workflows.

Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

What are Tags in FAQs?

Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.

Can I embed HTML or add iframes to Malcolm! content?

Yes you can!