What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
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Can I put videos in my FAQs?

Yes, the best way to do this is via an external host like YouTube or Vimeo.

embed video
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How do I create routing via rules / logic flows in a Workflow?

You can create complex multi-step user journeys / forms easily via this feature.

logic overview routing
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How do I switch between Instances?

If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.

How do I embed a Workflow into my website?

It's quick and easy to embed a Workflow into your website or app.

content tags
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How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
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