What is the Malcolm! widget and how do I implement it?
The Malcolm! widget is a great way to put your content in front of your users
Why is my embed not showing?
Check these things!
Is there a limit to the amount of media I can upload? How much media space will I need?
You'll initially be allocated a 0.5GB allocation
Can I restrict some or all of my Team members from seeing and/or exporting submitted Workflow data?
Yes - find out how to do this here
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
Can I collect the email address of a user when they leave feedback on an FAQ or Workflow?
Yes, you can enable this feature via Settings.
Can I link to a Workflow when a user rates content?
Yes you can! Details here.
Do you support anchor links?
Yes we do, find out more here.
I'd like to open the Overlay embed directly, how do I do this?
There are a few ways you can do this - more info here
Do you support a collapsable section in content?
Yes we do, find out the syntax for this here
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here