Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
How can I listen to JavaScript events posted from embeds?
Receive messages from Malcolm! embeds directly in your parent web page.
Can I embed HTML or add iframes to Malcolm! content?
Yes you can!
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
How many free trials can I have?
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
What is a Workflow?
A Workflow is a web based form that your customers complete.
Can you give me an overview of the FAQ section of MyMalcolm?
The FAQ section is where you create and manage your FAQ content
How do I turn off my hosted hub?
You can do this in settings.
How do I create routing via rules / logic flows in a Workflow?
You can create complex multi-step user journeys / forms easily via this feature.
Is there a limit to the number of times a Workflow can be completed?
No - there are no restrictions on the number of times a user can complete a Workflow on any of our plans.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here