Can I organise or filter my Workflow completions?
Yes, you can - more details here
Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
How can I listen to JavaScript events posted from embeds?
Receive messages from Malcolm! embeds directly in your parent web page.
Can I embed HTML or add iframes to Malcolm! content?
Yes you can!
Can you give me an overview of the FAQ section of MyMalcolm?
The FAQ section is where you create and manage your FAQ content
How do I create routing via rules / logic flows in a Workflow?
You can create complex multi-step user journeys / forms easily via this feature.
How do I turn off my hosted hub?
You can do this in settings.
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
What is a Workflow?
A Workflow is a web based form that your customers complete.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here