Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
How can I listen to JavaScript events posted from embeds?
Receive messages from Malcolm! embeds directly in your parent web page.
Can I embed HTML or add iframes to Malcolm! content?
Yes you can!
What is my Hosted Hub?
Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!
What is a Workflow?
A Workflow is a web based form that your customers complete.
How many free trials can I have?
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
How do I see completions of my Workflow?
Completions can be seen via MyMalcolm.
Can I put Malcolm! Widget code into another site via Google Tag Manager?
Yes you can. Here is a step by step guide.
Can you help me create content for Malcolm?
Yes, we can!
Where is Malcolm! hosted?
Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here