How do I use Make (formerly Integromat) to connect Malcolm! to other applications or services I use?

Malcolm! now integrates with Make (formerly Integromat) - find out how to use it here!

How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

MyMalcolm team
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Do you support a collapsable section in content?

Yes we do, find out the syntax for this here

content reveal hidden
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I'd like to open the Overlay embed directly, how do I do this?

There are a few ways you can do this - more info here

embed html
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Do you support anchor links?

Yes we do, find out more here.

links
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How do I change my social share image?

Find out the various options for you social share image here

seo images
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Can I pass information I collect in Malcolm! to Zoho?

Yes you can, using our integration.

integrations zoho
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Can I reset the visible feedback rating?

Yes, you can reset this value to unrated.

feedback ratings
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Understanding Malcolm! - some concepts and how to use the product

A quick overview of key Malcolm! concepts

introduction overview
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Can I use two-factor (2FA) / multi-factor authentication (MFA) to secure my MyMalcolm account?

Yes, we support two-factor authentication (2FA). Follow the instructions here to do this.

2fa mfa security
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Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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