Can I turn off automatic email alerts?
Yes, you can!
How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
Do you support a collapsable section in content?
Yes we do, find out the syntax for this here
I'd like to open the Overlay embed directly, how do I do this?
There are a few ways you can do this - more info here
Understanding Malcolm! - some concepts and how to use the product
A quick overview of key Malcolm! concepts
How do I change my social share image?
Find out the various options for you social share image here
Can I use two-factor (2FA) / multi-factor authentication (MFA) to secure my MyMalcolm account?
Yes, we support two-factor authentication (2FA). Follow the instructions here to do this.
How can I send custom emails to my customer, team or suppliers when a Workflow is completed?
You can do by creating an email answer, using rules and our email picker. Find out more here.
How does Password Protection of Content (FAQs or Workflows) work?
Find a summary of how to password protect your content and/or your Hosted Hub here
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here