How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
Do you support a collapsable section in content?
Yes we do, find out the syntax for this here
I'd like to open the Overlay embed directly, how do I do this?
There are a few ways you can do this - more info here
Do you support anchor links?
Yes we do, find out more here.
How do I change my social share image?
Find out the various options for you social share image here
Can I reset the visible feedback rating?
Yes, you can reset this value to unrated.
Understanding Malcolm! - some concepts and how to use the product
A quick overview of key Malcolm! concepts
Does the free trial have any restrictions?
The free trial follows the quotas for the Team plan, but we do limit file uploads.
How can I send custom emails to my customer, team or suppliers when a Workflow is completed?
You can do by creating an email answer, using rules and our email picker. Find out more here.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here