What is the Malcolm! widget and how do I implement it?
The Malcolm! widget is a great way to put your content in front of your users
Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
Can you send me a (VAT) invoice?
You can download this from MyMalcolm!
Do you support Google Tag Manager?
Yes, we do.
How do I set up my Hosted Hub?
It's quick and easy to set up your Hosted Hub!
Can I put videos in my FAQs?
Yes, the best way to do this is via an external host like YouTube or Vimeo.
Can I collect the email address of a user when they leave feedback on an FAQ or Workflow?
Yes, you can enable this feature via Settings.
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
Can I restrict some or all of my Team members from seeing and/or exporting submitted Workflow data?
Yes - find out how to do this here
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here