How many free trials can I have?
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
What is a Workflow?
A Workflow is a web based form that your customers complete.
Can I turn off the "Email this Answer" / send by email functionality?
Yes, you can turn this off on a per FAQ or a global basis
How do I create routing via rules / logic flows in a Workflow?
You can create complex multi-step user journeys / forms easily via this feature.
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
Can users save Workflow progress and complete later?
Yes, this is possible!
Can you give me an overview of the FAQ section of MyMalcolm?
The FAQ section is where you create and manage your FAQ content
Is there a limit to the number of times a Workflow can be completed?
No - there are no restrictions on the number of times a user can complete a Workflow on any of our plans.
What are labels in MyMalcolm?
Labels help you organise your FAQs or Workflows in your Library.
How do I turn off my hosted hub?
You can do this in settings.
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