How do I use Malcolm! with my own domain or sub-domain?
You can configure this in the Settings section of MyMalcolm.
Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
What are Tags in FAQs?
Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Could I use Malcolm! as a publishing platform?
Yes, you could.
Can I change the terminology/rename FAQs and/or Workflows?
Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows
What can I change in the Settings Section of MyMalcolm?
Lots of things can be configured or changed in this area
How do I export data from my Workflow?
You can do this anytime via MyMalcolm
Can I change the order in which FAQs are shown when a user browses a category, tag or author listing?
Yes, you can. Info on how to do this here.
How do I use your Wordpress plugin?
Find information on how to use our Wordpress plugin here.
Can I remove the Malcolm! branding?
Of course!
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Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here