When a Workflow is completed will I be sent an email?
All team members will receive an email.
What are Integrations?
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
How are Related FAQs determined and can I change this?
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
How do I cancel Malcolm?
You can delete your instance or change the plan it's on anytime via MyMalcolm
Can you create logos and branding for my Hosted Hub?
Yes. we can do this.
What is the Media Section in MyMalcolm?
This area lets you centrally mange images or other files.
How do I set the time zone of my Instance?
You can do this via the settings area of MyMalcolm
What are invisible tags and how do I use them?
Invisible tags are a useful way you can influence search results
Can I change the "email this answer" description in FAQs?
Yes you can - find out how here
How do I delete feedback on an FAQ or Workflow?
Follow these instructions to delete feedback you no longer wish to store
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