Can I change the terminology/rename FAQs and/or Workflows?

Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows

content branding
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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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What is the Media Section in MyMalcolm?

This area lets you centrally mange images or other files.

MyMalcolm
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How do I set the time zone of my Instance?

You can do this via the settings area of MyMalcolm

MyMalcolm time zone
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How do I delete feedback on an FAQ or Workflow?

Follow these instructions to delete feedback you no longer wish to store

How many instances can I have?

There is no limit to the number of Malcolm! instances your user account can be attached to.

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How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

MyMalcolm users
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