Can I use two-factor (2FA) / multi-factor authentication (MFA) to secure my MyMalcolm account?

Yes, we support two-factor authentication (2FA). Follow the instructions here to do this.

2fa mfa security
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How do I delete feedback on an FAQ or Workflow?

Follow these instructions to delete feedback you no longer wish to store

Can I turn tags off?

Yes, you can.

MyMalcolm tags
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How can I password-protect my hub with Memberstack?

Details of how to use Memberstack for end user hosted hub login here

MyMalcolm password
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Can I change meta information and optimise Malcolm! for SEO?

Yes, there are many options to customise and optimise Malcolm! for Search Engine Optimisation (SEO) purposes

What are promos and how can I use them?

Promos are part of your hosted hub theme and are very flexible

design themes
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What are featured boxes and how can I use them?

Featured boxes are part of your hosted hub theme and are very flexible

design themes
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How is the removal of Company Personal Data handled?

Various processes and events for data deletion and purging happen once your account is closed.

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