How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How does Password Protection of Content (FAQs or Workflows) work?
Find a summary of how to password protect your content and/or your Hosted Hub here
Can I password protect my Hosted Hub?
Yes, you can.
How can I review the activities of other Team members on my Instance?
You can do this via the Team section of MyMalcolm.
How do I suspend or remove team members from my Instance?
You can do this via MyMalcolm.
How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
How do I see completions of my Workflow?
Completions can be seen via MyMalcolm.
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
What is a Workflow?
A Workflow is a web based form that your customers complete.
Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
Upgrade your content
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here