Can I embed YouTube or Vimeo videos in my FAQs and Workflows?
Yes you can do this.
How do I review the feedback on my FAQs or Workflows?
You can do this via MyMalcolm.
How do I transfer ownership of an Instance?
You can do this via the Settings Section in MyMalcolm.
Can I put tracking (or other) tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
How do I use Malcolm! with my own domain or sub-domain?
You can configure this in the Settings section of MyMalcolm.
How do I change my Plan?
You can do this from the Billing Section of MyMalcolm
How do I cancel Malcolm?
You can delete your instance or change the plan it's on anytime via MyMalcolm
Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
What does Malcolm! cost?
We offer four types of plan and pricing.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here