How can I change my Hosted Hub URL?

You can do this via the Settings Section of MyMalcolm.

hosting MyMalcolm
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How do I use Malcolm! with my own domain or sub-domain?

You can configure this in the Settings section of MyMalcolm.

hosting MyMalcolm
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How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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How do I pay for Malcolm?

For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.

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Do I need to pay VAT?

Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.

eu payment vat
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How do drafts, versions, publishing and approvals of FAQs work?

Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.

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