Some top tips for writing a good Frequently Asked Question (FAQ) include....
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
Labels help you organise your FAQs or Workflows in your Library.
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
There is no limit to the number of Malcolm! instances your user account can be attached to.
Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here