How do I pay for Malcolm?
For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.
Do I need to pay VAT?
Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.
How do drafts, versions, publishing and approvals of FAQs work?
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.
How do I hide an FAQ?
You can change the visibility of an individual FAQ within that FAQ's Configure section
Does the free trial have any restrictions?
The free trial follows the quotas for the Team plan, but we do limit file uploads.
Can you give me an overview of the FAQ section of MyMalcolm?
The FAQ section is where you create and manage your FAQ content
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
How do I write a good Frequently Asked Question (FAQ)?
Some top tips for writing a good Frequently Asked Question (FAQ) include....
Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
How do I leave Malcolm?
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
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