How do I set the time zone of my Instance?
You can do this via the settings area of MyMalcolm
What are invisible tags and how do I use them?
Invisible tags are a useful way you can influence search results
Can I turn off the "Email this Answer" / send by email functionality?
Yes, you can turn this off on a per FAQ or a global basis
How do I make my Workflow into a pop up overlay?
Follow these instructions!
How do I embed a Workflow into my website?
It's quick and easy to embed a Workflow into your website or app.
How do I export data from my Workflow?
You can do this anytime via MyMalcolm
How do I surface my Workflow into a floating widget?
You can do this in a few simple clicks!
Can users save Workflow progress and complete later?
Yes, this is possible!
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here