How to integrate with Mews using Workflow integrations

At Malcolm! HQ we continue to roll-out our built-in Workflow integrations, our most recent being the Mews Property Managamenet System.

Use a Malcolm! Workflow to capture information or record choices from your guest then have that data added to the guest notes in Mews. All you need from your guest is their Surname and Confirmation Number or a Reservation ID.

Connect to Mews

Get started in MyMalcolm by connecting to your Mews account via Settings > Workflows > Integrations using your Mews Client token and Access token.

Build the Workflow

Start a new Malcolm! Workflow and capture the guest Surname and Confirmation Number.

If you prefer a hidden Reservation ID could be passed in via the URL, for example using a link in a direct email to the guest. URL values can also be tokenised to hide their true value. Read more on Setting Workflow values in a URL and Securing Workflow values.

Finish by adding the fields you'd like to capture in guest profile notes.

Configure the integration

From the builder head to Configure > Integrations and choose the Mews integration.

Choose the "Add notes to a guest profile" action and your Mews booking service.

Connect up your Malcolm! Workflow fields.

Finish by enabling the integration and saving.

We hope you enjoy using this new integration. If you have any feedback or questions please get in touch below or via [email protected].