Can I reset the visible feedback rating?

Yes, you can reset this value to unrated.

feedback ratings
100% found this useful

Understanding Malcolm! - some concepts and how to use the product

A quick overview of key Malcolm! concepts

introduction overview
100% found this useful

What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
80% found this useful

How do I change my social share image?

Find out the various options for you social share image here

seo images
100% found this useful

How can I send custom emails to my customer, team or suppliers when a Workflow is completed?

You can do by creating an email answer, using rules and our email picker. Find out more here.

email custom copy
100% found this useful

How does Password Protection of Content (FAQs or Workflows) work?

Find a summary of how to password protect your content and/or your Hosted Hub here

Do you support anchor links?

Yes we do, find out more here.

links
100% found this useful
  • Previous

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more