Can I use two-factor (2FA) / multi-factor authentication (MFA) to secure my MyMalcolm account?

Yes, we support two-factor authentication (2FA). Follow the instructions here to do this.

2fa mfa security
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Can I enable reCAPTCHA on my Workflows or FAQs?

Yes, we support Google reCAPTCHA, find out more here

reCAPTCHA spam
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Can I turn tags off?

Yes, you can.

MyMalcolm tags
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How do I delete feedback on an FAQ or Workflow?

Follow these instructions to delete feedback you no longer wish to store

data data protection delete
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How can I password-protect my hub with Memberstack?

Details of how to use Memberstack for end user hosted hub login here

MyMalcolm password
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What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

How do I reset my password?

Follow our password reset process

Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

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