What are Tags in FAQs?
Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Is there a limit to the amount of media I can upload? How much media space will I need?
You'll initially be allocated a 0.5GB allocation
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
How can I use Square with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Square here
What are Webhooks and how do I use them to receive notifications when Workflows are completed?
Receive automatic notifications to a URL of your choice every time one of your Workflows is completed.
How to integrate with Mews using Workflow integrations
Allow your guests to add notes to their Mews profile using our built-in integration.
Can I pass secure values into Malcolm! Workflows via the URL?
Yes you can! Malcolm! now supports passing encrypted URL query values into your Workflows.
How do I pay for Malcolm?
For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.
How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How is the removal of Company Personal Data handled?
Various processes and events for data deletion and purging happen once your account is closed.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here