Why is my embed not showing?

Check these things!

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What is the Malcolm! widget and how do I implement it?

The Malcolm! widget is a great way to put your content in front of your users

Can I put videos in my FAQs?

Yes, the best way to do this is via an external host like YouTube or Vimeo.

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How do I set up my Hosted Hub?

It's quick and easy to set up your Hosted Hub!

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

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How do I reset my password?

Follow our password reset process

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