What is the Malcolm! widget and how do I implement it?
The Malcolm! widget is a great way to put your content in front of your users
Can I put videos in my FAQs?
Yes, the best way to do this is via an external host like YouTube or Vimeo.
How do I set up my Hosted Hub?
It's quick and easy to set up your Hosted Hub!
Can I password protect my Hosted Hub?
Yes, you can.
What is MyMalcolm?
MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
How do I reset my password?
Follow our password reset process
How do I leave Malcolm?
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here