How do I set up my Hosted Hub?
It's quick and easy to set up your Hosted Hub!
Can I password protect my Hosted Hub?
Yes, you can.
Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
Could I use Malcolm! as a publishing platform?
Yes, you could.
How do I reset my password?
Follow our password reset process
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
How do I leave Malcolm?
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
Do you support Google Tag Manager?
Yes, we do.
Can you send me a (VAT) invoice?
You can download this from MyMalcolm!
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here