Can I change the reply-to email address of an email answer alert to be the person who completed the Workflow?

Email answers are automated emails sent by Malcolm! when a customer completes a Workflow. You can send these emails to members of your team, your suppliers, the customer or anyone else you'd like.

Sometimes it can be useful to set a reply-to address for these emails. This can be a fixed value or a value supplied by a customer when completing a Workflow (eg their email address)

To use this feature, when creating your email answer, toggle the custom email setting

Enabling the option to customise the email theme, sender and content in MyMalcolm

Then you'll see an option to either type a reply-to address or assign a field from the Workflow for this value.

Setting a reply-to address in MyMalcolm

Please enter a valid email address.

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