Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

How do I reset my password?

Follow our password reset process

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

How are Related FAQs determined and can I change this?

Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.

MyMalcolm tags
65% found this useful

How can I change my Hosted Hub URL?

You can do this via the Settings Section of MyMalcolm.

hosting MyMalcolm
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Do you mark content up in Schema?

Yes, we mark up content in your hosted hub with Schema. Find our more here.

schema MyMalcolm seo
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