What are Categories in FAQs?

Categories offer a way of organising your FAQs.

MyMalcolm overview
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How do I review the feedback on my FAQs or Workflows?

You can do this via MyMalcolm.

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Can I embed YouTube or Vimeo videos in my FAQs?

Yes you can do this.

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What are tags for in the Media Section?

Tags are a way (along with folders) of helping your organise and label your media.

MyMalcolm overview tags
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How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

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What are labels in MyMalcolm?

Labels help you organise your FAQs or Workflows in your Library.

labels MyMalcolm
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