What is a Workflow?
A Workflow is a web based form that your customers complete.
Can you give me an overview of the FAQ section of MyMalcolm?
The FAQ section is where you create and manage your FAQ content
What is my Hosted Hub?
Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!
What is the Media Section in MyMalcolm?
This area lets you centrally mange images or other files.
How do I suspend or remove team members from my Instance?
You can do this via MyMalcolm.
What are Categories in FAQs?
Categories offer a way of organising your FAQs.
What are tags for in the Media Section?
Tags are a way (along with folders) of helping your organise and label your media.
How do I review the feedback on my FAQs or Workflows?
You can do this via MyMalcolm.
How do I transfer ownership of an Instance?
You can do this via the Settings Section in MyMalcolm.
How do I cancel Malcolm?
You can delete your instance or change the plan it's on anytime via MyMalcolm
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