Can I turn off feedback comments or enable for negative feedback only?
Yes, you can configure this via Settings.
How can I style my embeds?
You do this via embed themes in the Brand section of MyMalcolm!
Can I have a different logo on FAQ / Workflow pages?
Yes, you can specify a secondary logo via your theme.
Can I change the colours used in my rating elements?
You certainly can!
How do I export data from my Workflow?
You can do this anytime via MyMalcolm
How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
How do drafts, versions, publishing and approvals of FAQs work?
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.
Can I put tracking (or other) tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
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