How do I set the time zone of my Instance?

You can do this via the settings area of MyMalcolm

MyMalcolm time zone
60% found this useful

Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
100% found this useful

What are invisible tags and how do I use them?

Invisible tags are a useful way you can influence search results

How can I review the activities of other Team members on my Instance?

You can do this via the Team section of MyMalcolm.

MyMalcolm
Not yet rated

What can I change in the Settings Section of MyMalcolm?

Lots of things can be configured or changed in this area

MyMalcolm
70% found this useful

How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
100% found this useful

What is a Workflow?

A Workflow is a web based form that your customers complete.

MyMalcolm overview
100% found this useful

Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
100% found this useful

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more