How do I write a good Frequently Asked Question (FAQ)?
Some top tips for writing a good Frequently Asked Question (FAQ) include....
How do I export data from my Workflow?
You can do this anytime via MyMalcolm
What is a Workflow?
A Workflow is a web based form that your customers complete.
Can you send me a (VAT) invoice?
You can download this from MyMalcolm!
How do I pay for Malcolm?
For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.
What does Malcolm! cost?
We offer four types of plan and pricing.
How do I leave Malcolm?
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
Can I turn off the "Email this Answer" / send by email functionality?
Yes, you can turn this off on a per FAQ or a global basis
How do I surface my Workflow into a floating widget?
You can do this in a few simple clicks!
Can I put Malcolm! Widget code into another site via Google Tag Manager?
Yes you can. Here is a step by step guide.
Upgrade your content
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here