What are invisible tags and how do I use them?
Invisible tags are a useful way you can influence search results
Can I remove the Malcolm! branding?
Of course!
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
Can I embed YouTube or Vimeo videos in my FAQs and Workflows?
Yes you can do this.
How can I use Square with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Square here
I'd like to open the Overlay embed directly, how do I do this?
There are a few ways you can do this - more info here
Do I need to pay VAT?
Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.
What is my Hosted Hub?
Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!
How do I reset my password?
Follow our password reset process
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here