How do drafts, versions, publishing and approvals of FAQs work?
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.
How do I review the feedback on my FAQs or Workflows?
You can do this via MyMalcolm.
How do I change my Plan?
You can do this from the Billing Section of MyMalcolm
Can I password protect my Hosted Hub?
Yes, you can.
My verification email has not arrived?
Wait a few minutes and check your spam folder.
Is there a limit to the amount of media I can upload? How much media space will I need?
You'll initially be allocated a 0.5GB allocation
How do I make my Workflow into a pop up overlay?
Follow these instructions!
How do I turn off my hosted hub?
You can do this in settings.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here