How many free trials can I have?
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
Where is Malcolm! hosted?
Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.
What is the Media Section in MyMalcolm?
This area lets you centrally mange images or other files.
Can I restrict some or all of my Team members from seeing and/or exporting submitted Workflow data?
Yes - find out how to do this here
Is there a limit to the number of times a Workflow can be completed?
No - there are no restrictions on the number of times a user can complete a Workflow on any of our plans.
How do I set the time zone of my Instance?
You can do this via the settings area of MyMalcolm
Can I link to a Workflow when a user rates content?
Yes you can! Details here.
What are Categories in FAQs?
Categories offer a way of organising your FAQs.
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