How do I set the time zone of my Instance?

You can do this via the settings area of MyMalcolm

MyMalcolm time zone
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Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
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What are invisible tags and how do I use them?

Invisible tags are a useful way you can influence search results

How do I create routing via rules / logic flows in a Workflow?

You can create complex multi-step user journeys / forms easily via this feature.

logic overview routing
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Can I set Workflow values in a URL?

Yes - this is one of the features that makes Malcolm! Workflows super powerful!

integrations logic overview
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Can I put Malcolm! Widget code into another site via Google Tag Manager?

Yes you can. Here is a step by step guide.

tags widget
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Can I change the terminology/rename FAQs and/or Workflows?

Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows

content branding
65% found this useful

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