Can I put Malcolm! Widget code into another site via Google Tag Manager?

Yes you can. Here is a step by step guide.

tags widget
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Can I change the terminology/rename FAQs and/or Workflows?

Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows

content branding
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How can I review the activities of other Team members on my Instance?

You can do this via the Team section of MyMalcolm.

MyMalcolm
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What can I change in the Settings Section of MyMalcolm?

Lots of things can be configured or changed in this area

MyMalcolm
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How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
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How many free trials can I have?

Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.

trial
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What is a Workflow?

A Workflow is a web based form that your customers complete.

MyMalcolm overview
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Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
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What is my Hosted Hub?

Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!

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