How many free trials can I have?

Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.

trial
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What is a Workflow?

A Workflow is a web based form that your customers complete.

MyMalcolm overview
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Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
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Understanding Malcolm! - some concepts and how to use the product

A quick overview of key Malcolm! concepts

introduction overview
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What is my Hosted Hub?

Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!

What is the Media Section in MyMalcolm?

This area lets you centrally mange images or other files.

MyMalcolm
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Where is Malcolm! hosted?

Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.

enterprise hosting
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What are Categories in FAQs?

Categories offer a way of organising your FAQs.

MyMalcolm overview
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Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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