How do I surface my Workflow into a floating widget?
You can do this in a few simple clicks!
How can I use Square with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Square here
What are Webhooks and how do I use them to receive notifications when Workflows are completed?
Receive automatic notifications to a URL of your choice every time one of your Workflows is completed.
Can I pass secure values into Malcolm! Workflows via the URL?
Yes you can! Malcolm! now supports passing encrypted URL query values into your Workflows.
How is the removal of Company Personal Data handled?
Various processes and events for data deletion and purging happen once your account is closed.
How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How do I delete feedback on an FAQ or Workflow?
Follow these instructions to delete feedback you no longer wish to store
Can I enable reCAPTCHA on my Workflows or FAQs?
Yes, we support Google reCAPTCHA, find out more here
How do I use Make (formerly Integromat) to connect Malcolm! to other applications or services I use?
Malcolm! now integrates with Make (formerly Integromat) - find out how to use it here!
When a Workflow is completed will I be sent an email?
All team members will receive an email.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here