How do I leave Malcolm?
You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.
How do I change my rating elements from percentages (%) to stars?
You can do this via the Settings area of MyMalcolm
Can I collect the email address of a user when they leave feedback on an FAQ or Workflow?
Yes, you can enable this feature via Settings.
Can I link to a Workflow when a user rates content?
Yes you can! Details here.
How can I use Stripe with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Stripe here
What are Integrations?
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
How can I use Square with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Square here
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here