How do I write a good Frequently Asked Question (FAQ)?

Some top tips for writing a good Frequently Asked Question (FAQ) include....

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What can I change in the Settings Section of MyMalcolm?

Lots of things can be configured or changed in this area

MyMalcolm
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How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

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What is a Workflow?

A Workflow is a web based form that your customers complete.

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Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
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How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

MyMalcolm overview
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What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

How do I use Malcolm! with my own domain or sub-domain?

You can configure this in the Settings section of MyMalcolm.

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How do I switch between Instances?

If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.

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