How do I embed content from Malcolm! into my own website or app?
It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
How do I add a Gallery, How-to or Step by Step to my FAQ or other content?
Follow the instructions here!
What is MyMalcolm?
MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/
How do I reset my password?
Follow our password reset process
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
Do I have to pay extra to brand or customise the look and feel of Malcolm?
No - all plans include extensive branding options.
How do I sign up?
You can sign up and create a Malcolm! user account by filling in the registration form.
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here