Yes, you can turn this off on a per FAQ or a global basis
Invisible tags are a useful way you can influence search results
Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows
The FAQ section is where you create and manage your FAQ content
Categories offer a way of organising your FAQs.
You can do this via MyMalcolm.
You can change the visibility of an individual FAQ within that FAQ's Configure section
Some top tips for writing a good Frequently Asked Question (FAQ) include....
Labels help you organise your FAQs or Workflows in your Library.
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here